“That anything is possible, and done in the best possible way to the best possible standard.”

“Clear instructions, good communication, flexibility & understanding.”

“Creative thinking/ solutions, professionalism, genuine enthusiasm, good range of qual and quant skills.”

“Lives in the real world - willing to listen.”

“Speed of response, great in front of clients, rapport with respondents.”

“Consultative, knowledge, depth of research experience, approachability, even when they realise this may not generate immediate business opportunities.”

“Her enthusiasm and knowledge of the industry.”

“The main strength for me is adapting quickly and fully to each of the areas I’ve worked in, as diverse as Cadburys, BT, tourism and the NHS. This means the research is in context and relevant but in addition it’s on time, never overpriced and always honest. When the honesty hurts, its usually delivered with suggestions and a plan which softens the blow.”

“The report was very well received and there are some great insights which will prove invaluable. The personas are really useful too and I have passed these onto our Head of Marketing for use in developing the calls to action for a door drop we are planning around the UK. Finally, just to say that I really enjoyed working with you on this project. Please pass my thanks onto the rest of your team.”

‘’Thanks for all this Janice. Impressive piece of work. I think you really answered our research questions well. Hopefully a lot of this will come together over the next 6 months and, as such, will make a formidable case study.’’

‘’I think the work you have done for us is excellent, always delivered on time and budget, and the way you present to our Directors is spot on’’

‘’The ability to take a brief and understand the ideas behind it.  Great professional company to work with.’’

‘’Full understanding of what the client wants and needs and ability to deliver and exceed expectations.’’

‘’Flexibility, expertise, commitment, and most important a willingness to get to know their clients business.’’

‘’Being able to anticipate the needs of the client and adding value to any brief - it has never just been a case of taking instruction.’’